Temp School Customer Service Admin (ITE College Central)
Salary undisclosed
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Candidate will be able to choose to start off as 2 or 5 months contract starting from 1 Dec 2024.
Location:
ITE College Central, at 2 Ang Mo Kio Drive
Responsibilities:
Customer Service:
Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
Provide simple course advising.
Act as the gatekeeper for entry to the Customer & Visitor Centre.
Assist with general enquiries as roving staff.
Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter.
Handle certificate collection at the counter.
Administrative Duties:
Support daily operations at the Customer & Visitor Centre.
Assist with document filing.
Maintain, update, and organise departmental forms and records.
Assist with data entry tasks.
Access and input data into the CRM system, in-house student records system, and queue management system.
Perform other ad hoc duties as assigned.
Working Hour:
Mon to Fri
8.30am to 6pm (May need to work on 1 or 2 Saturdays 8:30am to 12:00pm during the intake exercise)
Salary:
$12.53/h
Thank you!
Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182
Location:
ITE College Central, at 2 Ang Mo Kio Drive
Responsibilities:
Customer Service:
Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.
Provide simple course advising.
Act as the gatekeeper for entry to the Customer & Visitor Centre.
Assist with general enquiries as roving staff.
Guide applicants through full-time or part-time enrolment at the call centre or using self-help PCs/laptops at the counter.
Handle certificate collection at the counter.
Administrative Duties:
Support daily operations at the Customer & Visitor Centre.
Assist with document filing.
Maintain, update, and organise departmental forms and records.
Assist with data entry tasks.
Access and input data into the CRM system, in-house student records system, and queue management system.
Perform other ad hoc duties as assigned.
Working Hour:
Mon to Fri
8.30am to 6pm (May need to work on 1 or 2 Saturdays 8:30am to 12:00pm during the intake exercise)
Salary:
$12.53/h
Thank you!
Glendon Toh
Cornerstone Global Partners
EA: 19C9859
Reg no: R1982182
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