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Job Responsibilities
• Acknowledge, greet customers and converse with Guests who approach the Cashier area of the restaurant
• Process cash, comp, coupon, or credit card transactions
• Handle all cash transactions by accepting money, comps, coupons, and credit cards and calculating the change accurately
• Ensure that charges are correct, and that the Guests signature is legible
• Enter particulars of sales and payment into the POS system
• Account for Guest checks as either used or unused
• Complete required paperwork when handling comps, coupons and room charges
• Pre-number all Guest checks in a continuous sequence. The numbers of the Guest checks should be recorded in a control book subject to audit whenever necessary. All unused checks returned should also be recorded.
• Group all cash and credit card checks for the shift and hand them to management at the end of the shift
• Prepare proper accounting for both the daily cash receipts and cash float
• Prepare daily cash remittance report
• Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness
• Be responsible for all missing checks and the cash balance of the cash register assigned, according to Hotel policies. Handle all overages in accordance to Cashier Variance Procedures
• Maintain count and balance of bank float at the beginning and end of each shift
• Record all matters in the logbook and refer to the logbook at the beginning of shift
• Meet the attendance guidelines of the job and adhere to company policies
• Clean and always maintain physical work area and perform sidework duties as per the SOP
Job Requirements
• Minimum Secondary school education with O Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Able to work on rotating shifts, weekends & public holidays
• Acknowledge, greet customers and converse with Guests who approach the Cashier area of the restaurant
• Process cash, comp, coupon, or credit card transactions
• Handle all cash transactions by accepting money, comps, coupons, and credit cards and calculating the change accurately
• Ensure that charges are correct, and that the Guests signature is legible
• Enter particulars of sales and payment into the POS system
• Account for Guest checks as either used or unused
• Complete required paperwork when handling comps, coupons and room charges
• Pre-number all Guest checks in a continuous sequence. The numbers of the Guest checks should be recorded in a control book subject to audit whenever necessary. All unused checks returned should also be recorded.
• Group all cash and credit card checks for the shift and hand them to management at the end of the shift
• Prepare proper accounting for both the daily cash receipts and cash float
• Prepare daily cash remittance report
• Ensure the daily collections received are placed inside remittance envelope and put into Drop-safe with witness
• Be responsible for all missing checks and the cash balance of the cash register assigned, according to Hotel policies. Handle all overages in accordance to Cashier Variance Procedures
• Maintain count and balance of bank float at the beginning and end of each shift
• Record all matters in the logbook and refer to the logbook at the beginning of shift
• Meet the attendance guidelines of the job and adhere to company policies
• Clean and always maintain physical work area and perform sidework duties as per the SOP
Job Requirements
• Minimum Secondary school education with O Level passes; Diploma in any field is an advantage
• Minimum 1 year in a guest service / guest contact role, preferably in a hospitality organization
• Possess food hygiene and safety certification
• Able to work on rotating shifts, weekends & public holidays
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