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TEMP Customer Service Associate [3-6 months contract/Public Healthcare]

Salary undisclosed

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Job Summary

Salary: Up to $10/hour (afternoon / night shift allowance available)
Location: Central region

Job Responsibilities

A) Front line counter role
• Registration for patient & Appointment booking
• Advice patients on the applications available in the mobile app
• Handle customer enquiries (patient / family members) - such as appointments, payment, co-ordination of services, etc. via email or phone as required.
• Cashiering duties

B) Rotation in the individual consultation room
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room
• Assist doctors during the review consultation – Customer service / Appointment booking
• Handle customer enquiries (patient / family members)
• Backend support duties, assist in the clerical and data entry
• Any ad-hoc duties assigned by Supervisors

EA License No: 06C2859