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Job Description:
These ITOs, provide 24x7x365 support to the data centres
a. Monitor and respond to alerts from Automic, SFX, Emails, ITOM, CCTV, BMS and NetBackup with proper ticketing and Level 1 support.
b. Monitor and control the execution of batch jobs so that they can complete within the critical batch window and not affect online performance.
c. Provide smart hands for round-the-clock critical data centre support.
d. Ensure safety and security of the data centres.
e. Any other duties as assigned from time to time.
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