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Senior Executive/Associate, Security Operations

Salary undisclosed

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Job Description

The Job

  • Security Service Provider Management:
    • Supervise security officers, including monitoring of attendance and performance evaluations.
    • Provide on-the-job training, guidance and in-house certification to security personnel based on established SOPs.
    • Ensure the security service provider follows established protocols and procedures.
    • Ensure ground resources execute ad-hoc instructions.
    • Monitor security service provider compliance with contractual obligations, including service levels, reporting, and response times.
    • Address any discrepancies or concerns with the security service provider.
  • Incident Response:
    • Respond to security incidents and emergencies as needed, including during non-working hours.
    • Rotated Duty Officer (contactable by phone).
    • Coordinate with relevant authorities (SPF, CNB, Singapore Customs, HSA, ICA etc.) and stake holders in the event of security breaches or threats.
    • Document incidents and prepare follow-up actions.
    • Handles basic investigations (interviews, onsite assessment, CCTV reviews).
  • Project Management:
    • Communicate with potential vendors and follow-up with implementation up to completion to enhance the security of the port.
    • Complete administrative duties related to the projects (GRN, capitalisation, invoicing, service report etc.). Lead with meticulous follow-up for various projects implementation.
  • Other Responsibilities:
    • Participate in security drills and exercises.
    • Promote a security-conscious culture within all stakeholders.
    • Manages NOI issuance, assignment of the appropriate offence, and any follow-related follow-up.
    • Follow-up on insurance claims from third parties for security related damages.
    • Any other lawful work instructions by management.
The Requirements

  • ITE/Diploma/A Levels with at least 5 years of relevant work experience in the physical security industry.
  • Experience in managing security operations with more than 10 security personnel.
  • Basic knowledge of local security regulations and laws.
  • Certified Port Facility Security Officer (PFSO) with experience in the maritime industry will have an advantage.
  • Certification in TOPSIS and/or Conducting Red Teaming will have an advantage.
  • Self-starter with minimal guidance from management and a team player with good interpersonal skills.
  • Ability to work independently, when necessary.
  • Attention to detail and a commitment to security standards