Room Attendant
$ 2,000 - $ 2,000 / Per Mon
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Summary of Responsibilities:
Clean and correctly supply 12-16 rooms or its equivalent in an 8 hour shift
Enter every room assigned and adhering to the 20 steps cleaning method when servicing/cleaning guest rooms
Ensure guest rooms are completed in accordance to LQA Standards
Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
Update guest room status according to procedure.
Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities
Hand in all property left by the guest from checkout room to Housekeeping Office
Ensure that no guest property including cash is removed whilst cleaning
Report immediately to Team Leader and Assistant Manager if a guest item should be accidentally damaged or broken
Remove all In Room Dining trays and trolleys and leave in the service areas without causing obstruction
Carry out turn down service for guest rooms according to the standards set out during the evening the shift
Carry out daily duties and interactions using the Heartist approach
Ensure that safe working practices are followed including emergency procedures
Comply with hotel and department policies and procedures at all times.
Carry out any other duties as and when assigned by the Management of the Hotel and department.
Qualifications
Minimum Primary 6 Education
Experience preferred but not necessary
Able to communicate in basic English
Technical skills for Housekeeping
Interpersonal skills well developed with guests and colleagues
Physically prepared for the physically demanding role
Attention to detail especially cleanliness, room presentation
Able to work independently, reliable, self-motivated
Clean and correctly supply 12-16 rooms or its equivalent in an 8 hour shift
Enter every room assigned and adhering to the 20 steps cleaning method when servicing/cleaning guest rooms
Ensure guest rooms are completed in accordance to LQA Standards
Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
Update guest room status according to procedure.
Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities
Hand in all property left by the guest from checkout room to Housekeeping Office
Ensure that no guest property including cash is removed whilst cleaning
Report immediately to Team Leader and Assistant Manager if a guest item should be accidentally damaged or broken
Remove all In Room Dining trays and trolleys and leave in the service areas without causing obstruction
Carry out turn down service for guest rooms according to the standards set out during the evening the shift
Carry out daily duties and interactions using the Heartist approach
Ensure that safe working practices are followed including emergency procedures
Comply with hotel and department policies and procedures at all times.
Carry out any other duties as and when assigned by the Management of the Hotel and department.
Qualifications
Minimum Primary 6 Education
Experience preferred but not necessary
Able to communicate in basic English
Technical skills for Housekeeping
Interpersonal skills well developed with guests and colleagues
Physically prepared for the physically demanding role
Attention to detail especially cleanliness, room presentation
Able to work independently, reliable, self-motivated
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