AVP RBWM Risk and Control RBWM CCO - Wealth & Personal Banking

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as an AVP RBWM Risk and Control RBWM CCO.

Principal Responsibilities

• Lead the First Line of Defence Risk Management Framework for SGH WPB
• The First Line of Defence Framework includes all Risk & Control related tasks including developing appropriate Risk Control Assessment (RCAs), Control Monitoring Assessment (CMA), Key Risk Indicator (KRIs), Risk Appetite and the Management Information (MI) and Reporting thereof by which the BAU monitoring can be well managed
• The unit provides oversight over the control and risk assessments, and monitoring in country
• Reporting and oversight including governance at applicable risk forums
• Work jointly with the Non-Financial Risk (NFR) lead to implement the new Operational Risk framework and thereafter integrate the output back into the WPB BAU Risk Framework
• Leads a team of Quality control reviewers for Account opening quality checks
• Performs Quality Assurance on SQ checks done by SQ Analysts
• Ensure the Quality Control tasks for account opening for clients are completed accurately and timely
• Timely reporting of financial crime risk metrics under the Scorecard to incentive team
• Provides feedback and observation to distribution teams for any trends observed during the course of QC
• Reviewing QC appeals by working closely with BFCR team

In addition, the individual needs to overall:

• Be an experienced individual understanding the operations of account opening and sales quality checks
• Establish appropriate operational controls based on risk assessments to ensure that the Group’s Operational Risk Management Framework is met and fully adhered to
• Ensure sound processes are in place to minimize operational risk in the WPB business and form adequate control in the ‘First Line of Defence’
• Drive best operational practice through Risk & Control activities, thematic reviews, liaison with other functional areas and WPB business management
• Provide coordination and expertise to business teams to ensure robust Risk and Control capabilities within WPB
• Work closely with the business and senior leaders in WPB globally, regionally and in-country
• Work closely with global leads from the other business and functional CCO teams
• Work closely with individuals from the Second Line of Defence and Third Line of Defence Teams to manage the overall risk environment adequately

• Good understanding of operational risk and controls, preferably gained through experience in front line and risk roles
• A good understanding of Financial Crime Risks and MAS notices on Security Futures Act/Financial Advisory Act
• Proven problem solving skills with ability to consider alternative and lateral solutions
• Highly developed communication and influencing skills
• Ability to prioritise and work independently under pressure within a team environment
• Knowledge of the changing regulatory environment
• A sound knowledge of the Group and the WPB business, including products & services
• Possess leadership, management and coaching skills

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Issued by The Hongkong and Shanghai Banking Corporation Limited.