Healthcare Customer Service Associate (Call Centre)
$ 2,900 - $ 2,900 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Handle and resolve all customer queries received via phone or email effectively and promptly
Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
Proactively escalate query trends or potential issues to team lead/manager
Perform other assigned duties and/or project work
Job Requirement:
Min GCE O Levels
• Handle and resolve all customer queries received via phone or email effectively and promptly
• Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
• Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
• Proactively escalate query trends or potential issues to team lead/manager
• Perform other assigned duties and/or project work
Job Requirement:
• Min GCE O Levels
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button
*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *
“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Hoh Mei Ling
EA Personnel Reg No: R21103150
Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
Proactively escalate query trends or potential issues to team lead/manager
Perform other assigned duties and/or project work
Job Requirement:
Min GCE O Levels
• Handle and resolve all customer queries received via phone or email effectively and promptly
• Where first call resolution is not possible, follow up closely with internal parties for required resolution before reverting to the customer.
• Ensure that all customer queries and any follow-up interactions are logged into the system accurately and timely
• Proactively escalate query trends or potential issues to team lead/manager
• Perform other assigned duties and/or project work
Job Requirement:
• Min GCE O Levels
Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button
*We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities. *
“JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties, please be aware of scams impersonating JobStudio and our employees. We will not be liable for loss arising from scams.”
JOBSTUDIO PTE LTD
EA License No: 10C4754
EA Personnel: Hoh Mei Ling
EA Personnel Reg No: R21103150
Similar Jobs
