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Job Description
Job Responsibilities:
Job Responsibilities:
- Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
- Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
- Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
- Accounting and maintaining an accurate cash float.
- Any other ad-hoc duties assigned
- Passionate individuals who love customer service
- Communicate fluently in English
- Independent and work well in a team
- Work on weekends and public holidays
- Work day shifts and night shifts
- Duty Meal allowance and uniform allowance
- Attractive incentive and bonus
- Birthday leave
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