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Front Desk Executive

Salary undisclosed

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Job Description

Job Responsibilities:

  • Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
  • Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations
  • Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.
  • Accounting and maintaining an accurate cash float.
  • Any other ad-hoc duties assigned

Job Requirements

  • Passionate individuals who love customer service
  • Communicate fluently in English
  • Independent and work well in a team
  • Work on weekends and public holidays
  • Work day shifts and night shifts

Additional Information

  • Duty Meal allowance and uniform allowance
  • Attractive incentive and bonus
  • Birthday leave
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