Customer Service Officer (East, Marine equipment/Logistics)
Salary undisclosed
Apply on
Original
Simplified
Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at www.recruit-expert.com
EA Licence: 19C9701
Registration: R24120303
- Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
- Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
- Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
- Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.
- Diploma and above
- At least 2 years of experience in Freight logistics and Marine sector.
- Good knowledge of the freight forwarding processes and Marine spare parts.
- Strong communication and interpersonal skills.
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at www.recruit-expert.com
EA Licence: 19C9701
Registration: R24120303
Similar Jobs