Receptionist cum Pantry Assistant

Duties and Responsibilities

Maintain and inspect all conference rooms and pantries in good and clean condition.
Ensure all amenities in the conference rooms are well stocked and organized at all times.
Ensure equipment’s, amenities and conference room facilities with defects are raised as work orders to relevant departments.
Escorts clients and visitors to the meeting rooms.
Facilitate the ordering process and service for beverages required during meetings and corporate occasions.
Ensure pantry is well stocked with consistently ensure provisions are refilled accordingly.
Ensure conference room readiness, catering order preparations are in order, arrange beverage for functions and events as instructed.
Washing up and clean pantries before closing procedures or whenever necessary
Acknowledge all guests’ concerns, comments & complaints with discretion & the utmost urgency.
Report to supervisor or manager for any user or client feedback
Liaise with vendors to carry out equipment maintenance, catering orders and pantry orders.
Promptly respond to telephone calls in a friendly & professional manner.
Prepare stock inventory report and servicing report for management’s review.
Complete all duties during the shift & ensure a concise hand over is conducted. Deliver an exceptional workspace experience to our client. Create a welcoming, and engaging office environment for client and their visitors.

Experience and requirements:


At least 2-3 years’ experience in Hospitality, F&B or Customer Experience discipline.
Degree in hospitality or related field is preferred but not required.
Excellent PC skills, proficient in Microsoft Word and Excel.
Have an energetic, enthusiastic, cheerful, and outgoing personality.
Be able to handle pressure, think quickly and remain level-headed.
Strong interpersonal and communication skills engage with all levels of seniority.
Experience in working in an environment where there are peaks and demands during service times.