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Head Of E-commerce

Salary undisclosed

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We are seeking a strategic and results-driven Head of Ecommerce to lead the growth and success of our online business. This individual will be responsible for overseeing the end-to-end ecommerce strategy, ensuring smooth cross-functional teamwork, and optimizing the digital shopping experience to drive customer satisfaction and business growth.

Key Responsibilities

• Develop and execute the overall ecommerce strategy in alignment with the company’s goals and objectives.

• Oversee ecommerce operations and performance, collaborating closely with the founder.

• Drive digital and operational efficiency, ensuring the smooth functioning of all ecommerce processes.

• Lead cross-functional collaboration between teams such as marketing, technology, and operations to enhance ecommerce performance.

• Set and monitor KPIs to ensure ecommerce targets are met, making data-driven decisions to optimize results.

• Lead and mentor the ecommerce team, providing guidance, setting clear goals, and fostering a positive team environment.

• Identify and implement new growth opportunities (e.g., new markets, new sales channels).

• Ensure compliance with legal and regulatory requirements related to ecommerce operations.

• Develop strategic partnerships with third-party vendors (e.g., payment processors, logistics providers) to enhance ecommerce efficiency.

• Stay updated on industry trends, emerging technologies, and market conditions to maintain competitive advantage.

Requirements

• At least 8 years of proven experience within ecommerce and 3 years in a leadership role managing teams of 3 and above.

• Strong understanding of digital marketing, ecommerce platforms, and customer experience optimization.

• Data-driven mindset with the ability to analyze metrics and translate insights into actionable strategies.

• Excellent leadership, communication, and team management skills.

• Ability to work cross-functionally and manage complex projects.

• Knowledge of ecommerce tools and technologies.