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Operations Administrator

$ 2,500 - $ 2,500 / Per Mon

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As the Operations Administrator, you will support the Centre Manager in ensuring smooth operations and driving the deliverables.

Responsibilities:

Ensuring smooth and efficient day-to-day activities.
Uphold and enforce Company’s Rules & Regulations, as well as ensure compliance with government regulations
Conduct regular audits to ensure compliance with company standards, policies, and regulatory requirements.
Provide guidance, and support to foster a positive work environment and ensure employee satisfaction.
Ensure consistent delivery of exceptional customer service and uphold high food quality standards.
Monitor customer feedback and reviews, and take proactive measures to address concerns and enhance customer satisfaction.
Maintain positive relationships with key stakeholders, suppliers, and customers.
Studying industry trends, market competition, and customer preferences, and making recommendations for continuous improvement and innovation.

Requirements:

Experience in a similar role within the F&B industry will be added advantage.
Outstanding communication, negotiation, and interpersonal skills.
Passion for the F&B industry and a deep understanding of customer preferences and market trends.
Flexibility to work in a fast-paced, dynamic environment.
Individuals without any relevant experience are welcome to apply