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The Revenue & Reservations Manager is responsible for managing revenue in Rooms and achieving maximum profitability by using revenue and yield management principles.
Job Responsibilities
Job Responsibilities
- Measure and drive total profitable revenue performance against strategy; target and adapt current strategy to the best interest of the hotel.
- Work closely with the Sales, Marketing and Rooms Division to manage yield for all segments to maximise operating profit.
- Facilitates, guides, and directs related department heads in selecting the optimum revenue opportunities for the properties to ensure the achievement of strategic objectives.
- Actively monitors the competitive environment and elaborates revenue—and pricing-optimizing tactics and strategies to maximize the Revenue Generation Index (RGI).
- Optimize forecasting and establishing pace reports to gauge trends
- Consult and coordinate with stakeholders at property and corporate levels, identifying and pulling together the deliverables.
- Ability to define discounting strategies, adapt product packaging according to customer needs, demand, and seasonality, and align with overall market strategies.
- Develop short-, medium-, and long-term objectives, strategies, and action plans that may be cascaded throughout the business.
- To define the overall reservation strategies for applying inventory, price (rate) and length of stay control in all related systems
- Co-lead hotels’ annual topline budget & business planning
- Develop an overall Dynamic Pricing & Revenue Strategy by market segment, channel or/and feeding market.
- Ability to audit the overall service delivery and the selling skills of the reservations department and devise training plans to ensure optimal functioning of the Reservations department.
- Able to support the technical aspects of Fidelio Opera Express at the hotel, as related to data flows in the systems.
- Able to support the technical aspects of the interfaces required between the Global reservations system and the seamless exchange of data between the hotel systems.
- Review, audit & maintain revenue-related systems, channels and tools.
- Ensure the overall efficient performance of the reservations department.
- Provides analysis of Business Intelligence and Data Management
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