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Facial Beauty Salon Manager (Holland Village)

Salary undisclosed


Original
Simplified
  • Responsible for achieving centre sales targets by developing and implementing sales strategies, providing regular performance updates to management, and identifying sales gaps and opportunities for improvement.
  • Oversee store operations, including roster planning, workflow management, appointment optimization, promotions briefing, daily hygiene checks, cash and stock management, and ensuring effective visual merchandising.
  • Support new hires through a buddy system and mentorship to ensure adherence to treatment protocols, while coordinating staff confirmations and addressing staff matters with the area manager.
  • Motivate and boost team morale, conduct consultation technique role-plays, train staff on technical skills, ensure consistent treatment performance, uphold grooming standards, identify development needs, and support staff development and career growth.
  • Build strong customer relationships, address complaints at the first level, ensure high-quality service from staff, monitor treatment outcomes, follow up on serious skin conditions, and provide hands-on extractions and consultations for customers with serious skin issues.

Other Information:

  • 5 mins walks from Holland Village MRT
  • Basic, commission, incentive and allowance
  • Monthly free facial
  • Staff discounts
  • Structured in-house training

Requirements

  • Proven work experience as Beauty Salon Manager or similar role
  • Good knowledge of beauty facial treatments and products (skin care)
  • Strong planning, analytical & organizational skills
  • Excellent customer service
  • Able to work weekends and retail hours