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Store Support Associate

Salary undisclosed

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Want to change career? Join our Retail team!

Purpose/ Mission:To ensure that stock in full size range is well represented in the shop floor and ensure stocks are prep ready for peak time to minimize loss of sales opportunity.

Accountabilities:Primary

  • To replenish merchandise, conduct stock check, steaming of apparel and manage fitting room and/or stock room in timely manner.2. Ensure that all replenishment is done in timely basis as per operations rhythm.3. To keep respective area clean and ensure all merchandise carry a price and security tag.4. Support Team to achieve and exceed sales target of the store.5. Ensure that visual merchandising standards are adhered to all times.6. Commitment to team roster and positive attendance record.

Group Competencies

  • Customer Focus
  • Sales Orientation
  • Products & Sports / Fashion Expertise
  • Business Acumen
  • Driving Sales Performance
  • Pro-activeness and Teamwork

Functional Competencies

  • Communicate with others
  • Planning & Organizing
  • Manage Relationships and diversity
  • Analysis and problem solving
  • Learning and self-development

Secondary

  • Providing basic customer service.
  • To be able to assist customers’ in fitting room (e.g. size requests, product recommendation ..).
  • To have basic knowledge of products in store.
  • To keep the store environment clean, neat and tidy.
  • Adhere to company retail standards, operation procedure and policy.

Professional Background/ Experience

  • Functional: Experience in Retail / Sales
  • Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
  • Exposure: Sports, Fashion

Education

  • Secondary / Certificate in Retail Management

It

  • Outlook: Intermediate
  • Word: Intermediate
  • Excel: Intermediate
  • PowerPoint: Intermediate

Language Skills

  • English: Good
  • Local Language: Good