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JavaScript is like the magic behind making websites interactive. Basically, it makes Epicareer more enjoyable and engaging.
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Find tutorial for your browser below :
  1. Make sure the webpage is open.
  2. In the Safari app on your Mac, choose Safari > Preferences, then click Security.
  3. Make sure the Enable JavaScript checkbox is selected.
  4. Click Websites.
  5. On the left, click Content Blockers.
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  2. Click. then Settings.
  3. Click Privacy and Security.
  4. Click Site settings.
  5. Click JavaScript.
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Visit Site here
  1. Go to Settings.
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  3. Under Privacy and security, click Site settings.
  4. Click JavaScript.
  5. At the top, turn on or off Allowed (recommended).
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Any Question? Contact us
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Jobs or company...

Regional Customer Service Lead - Engineering MNC

Salary undisclosed

Apply on

Linkedn
Original
Simplified
  • Leading MNC - Industrial Automation & Connectivity |Regional Travel Opportunities (About 40%, depending on business needs)

About Our Client

My client is a global leader in industrial connectivity technology, providing innovative solutions for electrical, electronic, and optical connection, transmission, and networking. My client serves a wide range of industries, including machinery, automation, transportation, and renewable energy, with robust products like connectors, cable assemblies, and device connectivity solutions.

Job Description
  • Lead and oversee local Customer Service (CS) Managers across the Asia region, ensuring effective implementation of a comprehensive CS strategy aligned with my client's business goals, with up to 40% regional travel.
  • Analyse customer feedback and processes to identify areas of improvement, develop action plans, and allocate resources to enhance service delivery and efficiency.
  • Set performance targets and manage the Asia CS hub to ensure exceptional service standards are consistently met or exceeded.
  • Provide strategic leadership and coaching to the regional CS team, fostering a high-performing, compliant, and customer-centric environment.

The Successful Applicant
  • About 10 years of B2B work experience in Customer Service, including experience leading a regional CS teams
  • Background knowledge in Manufacturing, Industrial Automation, or Connectivity sectors is a plus to understand the technical jargons of the products and solutions provided

What's on Offer

This is an opportunity for you to expand your regional portfolio; to lead and manage local CS managers to achieve high service levels and drive improvements to service processes across the Asia region.

Contact: Trina Soh (Lic No: R22107139/ EA no: 18C9065)

Quote job ref: JN-102024-6552989

Brand: PP
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