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Front Office Executive

$ 2,200 - $ 2,200 / Per Mon

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Reporting to the Front Office Manager, the incumbent will be responsible to:

Perform check-in and out duties
Handle guests' feedback in a professional manner and according to the Hotel's operational standards
Manage guest requests and enquiries professionally to ensure seamless stay experience
Perform cashiering duties and check all guests bills before presentation to guest upon checking out
Take incoming calls quickly and efficiently to connect to the respective guest or department
Log-in guests’ requests, channel them to the relevant department for action and follow-up on status of job completion
Oversee wake up calls process

Requirements

At least 1 year of work experience in a similar capacity in Hotel Industry
Energetic, proactive, self-driven, highly motivated and has excellent interpersonal and communication skills
Adaptable, determined and be someone who wants to be in a fast-paced environment that promotes changes and drive for achievements
Knowledge of Opera System would be an added advantage