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Part-Time Tuition Centre Customer Service and Admin Associate (Downtown East)

  • Part Time, onsite
  • Seriously Addictive Mathematics (Downtown East)
  • Pasir Ris, Singapore
Salary undisclosed

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Roles & Responsibilities

- Perform receptionist duties such as welcoming students and parents, handle walk-in visitors or send reminder messages to parents/students, etc

- Provide good customer service at tuition centre to parents and students

- Perform operational duties such as printing of lesson materials, responding to parents’ enquires, schedule make-up lessons, informing teachers on student attendance, assist students with reward redemption, assist to bring young students to toilets, etc

- In charge of cleanliness at reception area and classroom at start of the day

- Conduct assessment and complete enrolment process for new students (training will be provided)

- Prepare centre for opening at start of the day and closure of centre at the end of the day

- Handle payments and relevant administration duties pertaining to payment collection

- Prepare students’ folders with lesson materials and attendance sheets

- Any other ad-hoc administrative duties

- You will be reporting to the Centre Lead in ensuring the smooth operation of the tuition centre.

Working days/hours:

Saturday 9:45am to 5:45pm (7 hours, 1 hour lunch break)

Sunday 9:45am to 5:45pm (7 hours, 1 hour lunch break)

Commitment: Need to work at least 3 Saturday or Sunday per month for a minimum of 6 months

You will be reporting to the Centre Lead in ensuring the smooth operation of the tuition centre.

Requirements:

- Minimum O levels and above

- Enjoy working with children

- Good customer service skill and communication skill

- Outspoken and have a positive attitude

Candidate with prior admin and customer service experience will be an advantage

Job Type: Part-time

Pay: $10.00 - $12.00 per hour

Schedule:

  • Weekend availability

Education:

  • GCE 'O' Level or GCE 'N' Level (Preferred)

Experience:

  • Administrative: 1 year (Preferred)

Work Location: In person