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General Insurance Specialist (1-Year Contract), Personal Financial Services

Salary undisclosed

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United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.

Job Responsibilities

As General Insurance specialist within the telesales team, you will be fully involved in introducing various insurance plans to meet the financial protection needs of UOB’s existing customers. Specific responsibilities include:

To actively make outbound calls to present General Insurance products (Hospital/Accident/Critical Illness) to UOB customers
To pro-actively highlight the unique selling features of every insurance plan
Understand customer’s concern and address their needs through active listening
Handle customer’s objection professionally and to conduct sales call in a persuasive and engaging manner with customers to ensure closure
Strong ability and confidence to cross-sell (e.g. a 2nd insurance plan)
Consistently meet and exceed sales targets set by management monthly
Apply diligence and integrity in the selling process to ensure sales calls conducted in accordance to the bank’s quality assurance standards

Job Requirements

Highly persuasive and comfortable with handling customer’s objections
Thrive in a fast-paced environment to consistently meet or exceed sales targets
Strong ability to transit from selling one product to another with ease
Willing to learn and apply new techniques to improve skillsets
Must be certified with BCP and PGI
Relevant insurance background is required