Customer Service Executive (Luxury Hotel/ Orchard/ Nice Work Environment) - VH
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Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Benefits Summary
- This is a full-time permanent role
- Medical Leave, Medical Claim, Insurance Coverage, Dental Benefits, Annual Leaves, Variable Bonuses, Annual Salary Increment Scheme, Nice and Comfortable Work Environment etc.
- Basic Salary: $2,500 - $2,700
- Work location: Orchard (Walking distance from MRT)
- Working hours: 5 days across Monday to Sunday, 44 hours a week
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Our Client
An award winning group of hotels and resorts worldwide who has a deep commitment to holistic wellness, exceptional nutrition-rich cuisine, and inspiring destinations that honour the spirit of place. They have been growing rapidly over the years due to the high market demand and they are currently seeking more passionate Hotel Guest Executives to join their big family. As part of the company, you will work with their operation team to welcome and provide pleasant customer service to customers.
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Key Responsibilities
- Facilitate smooth check-ins and check-outs for guests
- Deliver exceptional front desk services to ensure guest satisfaction
- Efficiently assign rooms and handling administrative tasks
- Process guest payments with attention to detail and professionalism
- Collaborate with bell service and staff management to ensure seamless operations
- Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities
- Accommodating both general and unique requests to enhance the guest experience
- Defusing conflicts or tense situations with guests to maintain a harmonious environment
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Requirements
- Preferably candidate with at least 1 year of relevant work experience
- Responsible and has pleasant attitude
- Immediate availability to commence work will be an advantage
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Next Step
Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.
We regret to inform that only shortlisted candidates will be notified.
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Yee Voon Hoe (R24124842)
HRnet Ventures Pte Ltd
EA Licence No: 24C2435
Job Types: Full-time, Permanent
Pay: $2,500.00 - $2,700.00 per month
Benefits:
- Additional leave
- Dental insurance
- Free parking
- Health insurance
- Parental leave
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Experience:
- Hotel Guest Servicing: 1 year (Preferred)
Work Location: In person