Retail Supervisor - Islandwide Location, 5 Days Workweek
Salary undisclosed
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
BROWHAUS – The first concept store in Singapore to specialize in Brow and Lash Grooming Services. Signature treatments like Brow Resurrection and Eye Define keep us at the forefront of grooming technology, while proprietary products such as our Semi Permanent Makeup After-care System caters to grooming needs at home.
Team Benefits:
5 days work week, retail hours
Birthday Leave & Vouchers
F&B and Beauty perks and discounts available
Sales commission and Incentives
Referral programme
Performance Bonus
Responsibilities:
Handle incoming walk-in customers, phone calls, appointments and messages.
Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
Build rapport and establish good relationships with customers to ensure customer retention.
Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
Provide constructive feedback on sales, the effectiveness of promotions, customers, product and service launches as well as store activities and trends.
Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Manage and maintain the outlet’s tidiness and cleanliness.
Supervise and guide junior employees
Manage and oversee attendance and roster matters
Assist the Branch Manager in the outlet's day-to-day operations
Other administrative ad-hoc duties where necessary.
Requirements:
A team player and able to work in a fast-paced environment.
Proactive, self-motivated and keen to learn.
Previous customer care experience preferred.
Good communication and interpersonal skills.
Ability to change & adapt (high adaptability).
Team Benefits:
5 days work week, retail hours
Birthday Leave & Vouchers
F&B and Beauty perks and discounts available
Sales commission and Incentives
Referral programme
Performance Bonus
Responsibilities:
Handle incoming walk-in customers, phone calls, appointments and messages.
Address customer’ needs and concerns efficiently and effectively to turn unhappy customers into return guests.
Build rapport and establish good relationships with customers to ensure customer retention.
Promote and up-sell products, services and packages to maximize sales opportunities where necessary.
Provide constructive feedback on sales, the effectiveness of promotions, customers, product and service launches as well as store activities and trends.
Deliver product knowledge to customers through effective communication to increase consumer understanding and product sales.
Manage and maintain the outlet’s tidiness and cleanliness.
Supervise and guide junior employees
Manage and oversee attendance and roster matters
Assist the Branch Manager in the outlet's day-to-day operations
Other administrative ad-hoc duties where necessary.
Requirements:
A team player and able to work in a fast-paced environment.
Proactive, self-motivated and keen to learn.
Previous customer care experience preferred.
Good communication and interpersonal skills.
Ability to change & adapt (high adaptability).
Similar Jobs
