Business Intelligence & Analytics Associate

Company Overview:

Ryde Group Ltd (NYSE American: RYDE) ("Ryde") is a leading technology platform for mobility and quick commerce, headquartered in Singapore. Our innovative solutions connect millions of users to reliable and efficient transportation and delivery services, enhancing urban mobility and convenience. With a commitment to leveraging cutting-edge technology, Ryde has transformed the way people and goods move in cities, driving sustainable urban development. Recently, we announced a secondary listing on the Frankfurt and Stuttgart Stock Exchanges under the symbol D0S, further solidifying our presence in the global market.

At Ryde Technologies, we believe in sustainable traveling. We strive to make daily commutes better for everyone while promoting a green and car-lite society. As a technology company with mobility at the core of our business, we reimagine the way we move around—bringing communities closer and making travel sustainable.

Ryde started as a ride-sharing platform that matches drivers with riders going the same way to share a ride (RydePool), but we haven’t stopped there. We have established extended product services to include an e-payment platform (RydePay), taxi booking, and insurance purchases. We are continuously building features that benefit everyone.

Position: Business Intelligence & Analytics Associate

Position Overview:

We are looking for a dynamic Business Intelligence & Analytics Associate to join our team. This role is critical in driving strategic initiatives by leveraging data to inform decisions across the company. You will work closely with various departments to streamline processes, optimize operations, and contribute to our high-growth trajectory.

Key Responsibilities:

• Data Visualization & Reporting: Utilize Tableau extensively to design, develop, and maintain interactive dashboards and reports that provide actionable insights to stakeholders across the organization.
• Data Analysis & Insight Generation: Analyze large sets of mobility and quick commerce data to identify trends, patterns, and insights that can improve our platform's performance and user experience.
• Operational Optimization: Dive deep into operational metrics to enhance driver and rider interactions, optimize delivery services, reduce wait times, and increase trip and delivery completion rates.
• Strategic Problem Solving: Identify, prioritize, and solve complex business problems using analytics and sound business judgment.
• Cross-Functional Collaboration: Work closely with product, engineering, finance, operations, and marketing teams to implement data-driven solutions that scale our business.
• Market & Trend Analysis: Conduct market research to uncover new opportunities for growth and optimization within the mobility and quick commerce industry.
• Process Improvement: Continuously improve internal processes using both qualitative and quantitative data to enhance efficiency and effectiveness.
• Training & Support: Provide training and support to team members on Tableau best practices to foster a data-driven culture within the organization.

Qualifications & Skills Requirements:

• Bachelor's degree in Business Analytics, Computer Science, Data Science, Statistics, Applied Mathematics, or a related field.
• Proficiency in Tableau is essential, with a strong portfolio of interactive dashboards and reports.
• Intermediate knowledge of SQL and experience with databases.
• Familiarity with data analysis and programming languages such as Python or R is a plus.
• Advanced proficiency in MS Excel and Google Sheets.
• Strong critical thinking and problem-solving skills.
• Experience working cross-functionally with minimal oversight.
• Ability to thrive under pressure and manage multiple tasks simultaneously.
• Excellent communication skills, both written and verbal.

Who Will Love This Job:

• Data Visualization Experts: You have a passion for transforming complex data into intuitive visualizations that drive business decisions.
• Innovative Problem Solvers: You enjoy tackling unstructured problems and driving towards solutions in uncertain environments.
• Collaborative Team Players: You value working with diverse teams and understand the importance of cross-departmental collaboration.
• Growth Mindset Individuals: You appreciate the responsibility and accountability that comes with owning high-level projects and driving their success.
• Recent Graduates: Fresh graduates or final-year students with extensive relevant internship experience are welcome to apply for the Trainee position.

Application Process:

Interested candidates are invited to submit their resume and a cover letter explaining why they are interested in the Business Intelligence & Analytics Associate position at Ryde. Shortlisted candidates will undergo an online assessment and assignment. Only shortlisted candidates will be contacted.

We are excited to welcome a highly motivated and energetic individual to our team. If you are ready to contribute to Ryde's mission and drive sustainable growth, we encourage you to apply and be part of our innovative journey.

Ryde Group Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Title and salary will be commensurate with your working experience.

Kindly note that only shortlisted candidates will be notified.