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x10 Call Centre Specialist | S$2650 to S$4000 per month + Allowances up to $1000 + Bonus

$ 2,650 - $ 2,650 / Per Mon

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URGENT HIRING
FRESH GRADUATES ARE WELCOME TO APPLY

Role: Customer Service Officer - 1 Year Contract (Renewable + Convertible)
Salary: S$2650 to S$4000 per month + Allowances up to $1000 + 1 Month Completion Bonus
Client Industry: Banking Industry
Work Location: Changi OR Jurong

Working Hours:
Rotating AM Shift: 8am to 5pm / 9am to 6pm / 10am to 7pm / 11am to 8pm
(5 days work week across weekends, shift determined by manager on roster)
Rotating PM Shift: 1pm to 10pm / 2pm to 11pm / 3pm to 12am
(5 days work week across weekends, shift determined by manager on roster)

Job Description:
• To consistently meet the customer centre targets set (KPIs) without compromising quality of service delivery.
• To ensure accuracy and compliant for all customers’ requests
• To successfully cross-buy the Bank’s products and services
• To successfully migrate customers to Bank’s digital platform by understanding customers’ wants and needs
• Support operations in managing and resolving requests related to customers’ follow up and transactional request fulfilment.
• To adhere to professional standards of behaviour & conduct in dealing with customers & fellow Customer Service Officers.
• Any other duties and responsibilities assigned to you by TDCX.

Job Requirements:
• Singaporean/Singapore PR only
• Minimum Higher Nitec holder with minimum 2 years call centre experience
• Minimum Higher Nitec holder with minimum 5 years front facing customer service experience

To apply, please kindly WhatsApp me at wa.me/6583687227

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret only short-listed candidates will be notified.

Ong Wen Jie
Reg No: R21101312
TDCX Talent Solutions Pte. Ltd
EA License No: 23C2024

EA Personnel Name: Belinda Yang
EA Personnel No: R1110895