Customer Service Officers $15/HR (MNC/ BANK)
Salary undisclosed
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Customer Service Officer (Bank branch)
MNC/ BANK.
The Opportunity
EA Licence Number: 91C2918
Personnel Registration Number: R1438917
MNC/ BANK.
The Opportunity
- Adecco is partnering a leading bank to look for Digital Ambassadors/ Customer Service Officers for Banking Branch
- Focus: Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank)
- $15/ hr (approx 40hrs a week), 8.10am - 5pm (Mon to Fri) , 8.10am - 1pm (Saturday)
- Able to commit fully to the hours above, and for 12 months
- There will be more standing required selected candidates will be placed at Branch Entrances
- 3 days training will be provided
- There will be a need to be familiar with ATM, Coin Deposit, iBanking and PayLah!
- Tech-savvy
- Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customer experience and journey.
- Be familiar and proactively keeps up to date with latest banking products, processes, and services so as to be able to suggest alternate banking solutions for customers where fitting.
- Assist in customers' general enquiries and ensure the bank's service delivery standards at all times, including attending service huddles with branch team.
- Interested applicants, please send in your application to [email protected] with the header 'Apply CSO'
EA Licence Number: 91C2918
Personnel Registration Number: R1438917
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