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Email Support (2 Months, E-Commerce) | Bugis, UP TO $2600

$ 2,600 - $ 2,600 / Per Mon

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Information:

Monday to Friday - Bugis
2 Months Contract
UP TO $2600
Training Provided!

Responsibilities:

You are required to handle and manage general enquiries pertaining to any related client products and services.
You are required to provide solution and solve complaints within shortest period of time and to provide effectively communicate and feedback.
You are required to provide assistance pertaining to goods return, delivery of goods, online transactions and goods delivery check.
You are required to provide solution to client on their digital application/platforms, website services, and other mode of online services.
You are required to provide advice on payment methods, payment reminder.
You are required to provide advice on returned goods, location of return, collection.
You are required to liaise with client via various channel such as email, hotline, online forms, social media, online chats, website, and other mean of contact.

Requirement:

Minimum 1 year of working experience.
Experience in managing of complaints/ customer service/ contact center/ call center/ e-commerce added advantage.
Independent and able to work with minimum supervision.
Able to start in short notice added advantage.



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