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Reservation Officer

$ 2,500 - $ 3,000 / Per Mon

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Handle incoming calls and reservation inquiries in a professional and friendly manner. Process reservations accurately and efficiently using our reservation system.

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

Role Overview:

  • This role will involve managing reservations, ensuring accuracy and efficiency, and providing exceptional customer service.
  • No sales work is involved.
  • This opportunity is perfect for those who are interested in working in the hotel industry.

Highlights:

  • Attractive Salary Package with AWS and Performance Bonus
  • 5-day work week with 14 days of annual leave, staff meals, dental and medical benefits, birthday voucher, F&B discounts, and complimentary season parking for staff.
  • Career Progression
  • Training Opportunity

Job Description:

  • Promptly and politely respond to guest inquiries via phone and email. Keep accurate records of reservations and guest information.
  • Create a positive and hospitable atmosphere for all guests.
  • Comply with all company policies relating to reservations.
  • Performs all other duties as assigned

Job Requirements:

  • Min GCE 'O' Levels & above or possess relevant qualifications.
  • Must be able to perform shifts & able to work on weekends/Public Holidays.
  • Team player with the ability to work independently and collaboratively.
  • Open-minded and eager to learn.
  • Strong time management skills.
  • Possesses excellent communication skills (written and verbal).
  • Prior experience in a hotel environment is advantageous but optional.

How To Apply:

We want to hear from you! Interested candidates are invited to email to [email protected].

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified.

Job Types: Full-time, Permanent

Pay: $2,500.00 - $3,000.00 per month

Benefits:

  • Employee discount
  • Food provided
  • Free parking

Schedule:

  • Shift system

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Work Location: In person