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Call Centre Officer (Shift work) - J44255

$ 2,700 - $ 2,700 / Per Mon

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Location: Pasir Panjang
Working Hours: Shift work (5-6 days)
Salary: $2625 per month + Incentives
Contract: 5 months

Job scope:


Answer incoming calls and respond to customer emails in a professional and timely manner.
Provide accurate information and assistance to customers regarding their inquiries about products and services.
Troubleshoot customer issues and escalate complex cases to the relevant product teams.
Maintain a thorough understanding of the company’s products and services to offer appropriate solutions.
Keep accurate records of customer interactions, transactions, and feedback.
Contribute to team efforts by accomplishing related results as needed.
Ensure customer satisfaction through effective communication and problem-solving skills.

Requirements:


Singaporean Only
A level and above

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Chee Yung Chen (Zack) - R23112910
ScienTec Consulting Pte Ltd - 11C5781