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Customer / Guest Service Associate (Hospitality)

$ 3,300 - $ 3,300 / month

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Customer / Guest Service Associate
- Junior
- Senior
- Executive
- Senior Executive

• Working locations:

Sentosa (Urgent)
- Village Hotel Sentosa
- Oasia Resort Sentosa
- The Barracks Hotel Sentosa
- The Outpost Hotel Sentosa

Orchard (Central)
- Orchard Rendezvous Hotel
- Quincy Hotel
- Oasia Hotel Novena

Downtown
- Oasia Hotel Downtown
- Amoy Hotel
- The Clan Hotel
- Vibe Hotel

Village Hotels (East)
- Village Hotel Katong
- Village Hotel Bugis
- Village Hotel Changi
- Village Hotel Albert Court

• Rotating shifts (Required to commit shift hours)
AM - 7am to 4pm
PM - 1pm to 10pm
Late Shift - 10pm to 7am

Responsibilities
• Provide professional and courteous service to guests, effectively addressing any complaints, requests, or inquiries.
• Coordinate with Concierge, Reception, and the Front Office Cashier regarding guest arrivals and departures.
• Proactively engage with guests through courtesy calls and offer assistance as needed.
• Ensure efficient and respectful handling of baggage, transport arrangements, and general inquiries.
• Undertake other reasonable duties as assigned to ensure a seamless guest experience.

Requirements
• Flexibility to work rotating shifts.
• A positive attitude, strong communication skills, and a friendly, outgoing personality.
• Prior experience in the hospitality industry is preferred, with familiarity with the Opera system an advantage.

WhatsApp 8858 2776 to apply! Singaporeans Only.

We regret to inform that only shortlisted candidates would be notified.

Samuel Lam
Recruit Fast Pte. Ltd. (EA License: 23C1828)
EA Personnel: R22108261
Email: [email protected]
Website: www.recruitfast.sg