SENIOR / GUEST SERVICE EXECUTIVE (THE OUTPOST HOTEL SENTOSA BY FAR EAST HOSPITALITY)
Salary undisclosed
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If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.
Who are we?
The Outpost Hotel Sentosa is an adults-exclusive trendy hotel offering tailor-made experiences for stylish and discerning travellers. A 193-key upscale hotel in a trendy urban getaway setting, features contemporary aesthetics and bold crisp lines, inspired by distinctive black and white design. The hotel offers access to a host of purposefully curated adult-centric brand experiences, workshops, customised minibar, stay privileges and exclusive access to the only rooftop pool and day club on the island.
Job Expectations
Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
Understanding the guests’ preferences to ensure that services offered meet their needs.
Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
O Levels or equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communications skills.
Those without experience are welcome to apply.
If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!
Who are we?
The Outpost Hotel Sentosa is an adults-exclusive trendy hotel offering tailor-made experiences for stylish and discerning travellers. A 193-key upscale hotel in a trendy urban getaway setting, features contemporary aesthetics and bold crisp lines, inspired by distinctive black and white design. The hotel offers access to a host of purposefully curated adult-centric brand experiences, workshops, customised minibar, stay privileges and exclusive access to the only rooftop pool and day club on the island.
Job Expectations
Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
Understanding the guests’ preferences to ensure that services offered meet their needs.
Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
Approach any additional tasks assigned by superiors diligently and professionally.
Requirements
O Levels or equivalent.
Able to work rotating shifts, weekends and Public Holidays.
Positive attitude with an outgoing personality and good communications skills.
Those without experience are welcome to apply.
If the above resonates with you, what are you waiting for? Click Apply to send over your resume to us!
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