Home Care Admin Assistant
$ 2,200 - $ 2,200 / Per Mon
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Duties & Responsibilities:
Administration of onboarding of clients to service.
Scheduling of staff to clients based on needs and requests.
Handling client inquiries about the service.
Invoicing, tracking, and ensuring prompt payment of service.
Assist in handling client complaints.
Home Care attendance, invoice, subsidy tracking (Household Means-Testing, Senior Mobility Fund, Medifund, etc.)
Ensure efficient documentation and systematic filing of client information.
Will report to the Home Care Manager.
Work closely with Nursing Manager to ensure that the right care staff is assigned to the right client.
Any other assigned ad-hoc tasks assigned by the management team.
Requirements:
Minimum GCE ‘O’ level
5-Days work week. (Alternate Saturdays work.)
Possess a pleasant personality and the ability to provide a high standard of customer service
Relevant experience in customer service will be advantageous.
Ability to multitask and strong problem-solving skills.
Possesses a can-do attitude, meticulous with an eye for details, good interpersonal skills, independent and committed team player.
Proficient in MS Office.
Benefits:
Attractive base salary and incentives
Great opportunity for career development in a growing market
Coaching and training provided by a highly experienced team
Opportunity for growth in an expanding organisation
Highly flexible environment to brainstorm and implement ideas
15 Days Annual Leave
Administration of onboarding of clients to service.
Scheduling of staff to clients based on needs and requests.
Handling client inquiries about the service.
Invoicing, tracking, and ensuring prompt payment of service.
Assist in handling client complaints.
Home Care attendance, invoice, subsidy tracking (Household Means-Testing, Senior Mobility Fund, Medifund, etc.)
Ensure efficient documentation and systematic filing of client information.
Will report to the Home Care Manager.
Work closely with Nursing Manager to ensure that the right care staff is assigned to the right client.
Any other assigned ad-hoc tasks assigned by the management team.
Requirements:
Minimum GCE ‘O’ level
5-Days work week. (Alternate Saturdays work.)
Possess a pleasant personality and the ability to provide a high standard of customer service
Relevant experience in customer service will be advantageous.
Ability to multitask and strong problem-solving skills.
Possesses a can-do attitude, meticulous with an eye for details, good interpersonal skills, independent and committed team player.
Proficient in MS Office.
Benefits:
Attractive base salary and incentives
Great opportunity for career development in a growing market
Coaching and training provided by a highly experienced team
Opportunity for growth in an expanding organisation
Highly flexible environment to brainstorm and implement ideas
15 Days Annual Leave
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