Customer Service Ambassadors @ Changi Needed!! #8501
$ 2,350 - $ 2,350 / Per Mon
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Our Client is a leading leader in the Aviation Industry and they are looking for vibrant individuals to be a part of their team
Job responsibilities:
- Provide end-to-end customer service for passengers / member of public
- Generate lost enquire report or found reports, assist with claimant and reconciling processes
- Being first line of response to incidents, emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
- Performing roving duties at both transit & public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options
- Respond to all enquiries from all of CAG’s official channels
- Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures
Requirements
- Good team player, cheerful personality
- Positive attitude, inter-personal skills
- Adaptable in a fast pace challenging environment
Other info:
- 5:30am-3:30pm, 3pm-1am
- Work 4 days, Off 2 days
- Training provided
*PART TIMERS ARE WELCOME TOO* UP TO $10/HR
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA License No: 90C3494
EA Personnel No: R22110160
EA Personnel Name: Cryst Lim
Job responsibilities:
- Provide end-to-end customer service for passengers / member of public
- Generate lost enquire report or found reports, assist with claimant and reconciling processes
- Being first line of response to incidents, emergency cases, undertake appropriate mitigating measures on ground, and to escalate and activate relevant parties to follow up on the cases
- Performing roving duties at both transit & public areas, proactive engagement of passengers to assist with flight related enquires, introduce and suggest facilities, retail and F&B options
- Respond to all enquiries from all of CAG’s official channels
- Conduct first level fact-finding from customer and categories all feedback and enquiries, and route the cases to the respective departments, track the follow up and case closures
Requirements
- Good team player, cheerful personality
- Positive attitude, inter-personal skills
- Adaptable in a fast pace challenging environment
Other info:
- 5:30am-3:30pm, 3pm-1am
- Work 4 days, Off 2 days
- Training provided
*PART TIMERS ARE WELCOME TOO* UP TO $10/HR
Thank you for your interest but only shortlisted applicants will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.p-serv.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA License No: 90C3494
EA Personnel No: R22110160
EA Personnel Name: Cryst Lim
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