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Front Office Supervisor

  • Full Time, onsite
  • Holiday Inn Express & Suites Singapore Novena
  • Novena, Singapore
Salary undisclosed

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Description

Full-time Front Office Supervisor urgently required.

Main Job Responsibilities:

Ensure efficient check-in and check-out, manage guest bookings, up-sell, and share experiences to enhance guests' stay experiences.
Manage shift briefings, group pre-conferences, room allocations, arrivals/departures, emails, and members/non-members' room assignments professionally and timely.
Communicate regularly with Housekeeping Manager, arrange daily site inspections for Sales & Marketing, and coordinate with Engineering and Housekeeping on PMM (Preventive Maintenance) blocking and releasing.
Provide comprehensive information about hotel services, local attractions, restaurants, sightseeing tours, and other relevant details to guests.
Any ad-hoc duties assigned by Supervisor.

Job Requirements:

Minimum Diploma/ Degree in Hospitality, or equivalent
2 years’ experience in a front desk or guest service supervisory position
Proficiency in English and good communication skills

Salary and position offered will be based on experience. Interested applicants - please email your resume to [email protected]