Retail Sale Executive / Sales Designer (Furniture)

As a Sales Executive / Sales Designer, you are part of the Sales Team that creates excitement and provides lifestyle solutions to meet the desires of our customers. In this role, we expect you to be familiar with the business objectives and work with the Sales Team to deliver a delightful shopping experience for our customers that matches their lifestyle’s needs and wants.

To succeed in this role, you should be able to demonstrate the following competencies:

Problem-Solving Capabilities

Be approachable and be a good listener in discovering customers’ needs;
Understand customers’ requirements and address their needs with the appropriate solution.


Professionalism and Customer Service Orientation

Demonstrate professionalism at all times when handling customers and colleagues.
Enjoy delivering consistent and delightful service to the customers.
Desire to connect with customers to develop a deeper understanding of their needs and wants. Supporting all aspects of the sales process and closing sales with pride and professionalism
Generate the interest of customers through good product knowledge and know-how.
Make suitable recommendations to meet customers’ needs and wants.


Product and Process Know-How

Have a good understanding of the Company’s range of products.
Continually keep abreast of market trends and make suitable recommendations to improve customer service processes.
Manage day-to-day business operations in accordance with company policies and procedures to ensure effective throughput as well as achieving sales targets and KPIs that are aligned with the company’s goals
Assist in ad-hoc and periodic stock-take process.
Maintain the showroom's appearance (cleanliness, organization, neatness, and tidiness);
Ensure professionalism and acting in the company's best interests at all times;