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Junior IT Technical Support

$ 3,000 - $ 3,000 / Per Mon

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We are looking for a Technical Support Specialist with excellent communication and diagnostic skills.

As a technical support product specialist, you will required to perform the thorough product testing and evaluation, provide technical support, advice, and to provide solutions to consumers and businesses in regards to technical, hardware, and system issues.

Responsibilities:

Conduct testing for new product/ software prior launching
Provide repair, service and customer support during onsite visit
Configuration of TV setup and other devices (i.e.; Android/ Apple devices)
Work independently to diagnose and troubleshoot any onsite issues that arises at customer's place
Record and update test report/ service report on a timely manner
In-house repair and maintenance of TV that is exchanged by customer
Support warehouse disposal activity
Other duties as assigned

Requirements:

Min 1 year of working experience electronic repair/troubleshooting or relevant experience
Singapore Class 3 driving license or equivalent

Benefits:

Annual Increment
Performance Bonus
Medical Benefits