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Customer Service Executive

$ 2,600 - $ 3,000 / month

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Availability Status

This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Duties and Responsibilities

  • Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
  • Ensure calls pick up within 3 rings
  • Promote our services and advise on company information to customers via phone
  • Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
  • Coordinate with the logistics team to ensure timely delivery of products and services to customers.
  • Maintain and update customer databases, ensuring accuracy and completeness.
  • Prompt customers relevant questions to determine nature of problems

Job Requirements

  • Minimum "N"-Level/SPM
  • Customer-focused mindset with good verbal communication skills
  • No job experiences required. Training will be provided.

Job Description :

  • Monday - Saturday (Office Hours 8.30am - 5.30pm)
  • Option for 5 days and 6 days work week
  • Career progression to Assistant Manager

Remuneration and Benefits

  • Initial monthly remuneration of $2,600 - $3,000.
  • 12-14 days of annual leave
  • Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

Job Type: Full-time

Pay: $2,600.00 - $3,000.00 per month

Work Location: In person