Bank Teller / Customer Service / Branch Officer
$ 4,500 - $ 4,500 / Per Mon
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Role: Bank Branch Officer - Renewable contracts
Experience: Minimum of 6 months internship or full time sales, customer service, retail, hospitality, banking, or any customer facing role.
Location : Multiple job sites*
Benefits:
Renewable contract (Performance-based)
Conversion to perm role (Performance-based)
Medical Insurance Coverage
Performance Bonus
Leave credits
Job sites:
DBS Kovan Branch
DBS Towner Road Branch
POSB Yishun West Branch
DBS Ang Mo Kio Central
Schedule:
Monday to Friday - 8 AM to 5 PM
Saturday - 8 AM to 1:30 PM
Job Responsibilities:
Attend to walk-in customers
Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
Prospect and introduce customers to the Bank’s products and services
Educate and migrate customers towards our digital platform
Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
Ability to understand issues and appropriately escalate to Management in a timely fashion
Ensure compliance with all regulatory requirements
Contributes to self and team effort by accomplishing related results
Qualifications:
Preferably Diploma or above.
Candidate must be comfortable to meet customer
Some customer facing, ideally related experience or any other (ex: Retail or Branch Banking)
Must be adaptable. Not afraid to face customers.
IT Savvy .Need to be able to use digital app, systems etc .
Good in basic excel or word .
Experience: Minimum of 6 months internship or full time sales, customer service, retail, hospitality, banking, or any customer facing role.
Location : Multiple job sites*
Benefits:
Renewable contract (Performance-based)
Conversion to perm role (Performance-based)
Medical Insurance Coverage
Performance Bonus
Leave credits
Job sites:
DBS Kovan Branch
DBS Towner Road Branch
POSB Yishun West Branch
DBS Ang Mo Kio Central
Schedule:
Monday to Friday - 8 AM to 5 PM
Saturday - 8 AM to 1:30 PM
Job Responsibilities:
Attend to walk-in customers
Handle over-the-counter transactions in an efficient and accurate manner (including cash deposits and withdrawals)
Assist in customers’ enquiries and ensure DBS service delivery standards are met in achieving total customer satisfaction
Prospect and introduce customers to the Bank’s products and services
Educate and migrate customers towards our digital platform
Drive service excellence in the areas of customer satisfaction - customer wait time, problem resolution and customer feedback / escalation / complaint
Ability to understand issues and appropriately escalate to Management in a timely fashion
Ensure compliance with all regulatory requirements
Contributes to self and team effort by accomplishing related results
Qualifications:
Preferably Diploma or above.
Candidate must be comfortable to meet customer
Some customer facing, ideally related experience or any other (ex: Retail or Branch Banking)
Must be adaptable. Not afraid to face customers.
IT Savvy .Need to be able to use digital app, systems etc .
Good in basic excel or word .
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