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Guest Service Executive; Hotel (Basic up to $2900/ 5 Days / Sentosa/ Urgent Hiring)

$ 2,900 - $ 2,900 / Per Mon

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Guest Service Executive; Hotel (Basic up to $2900/ 5 Days / Sentosa)

Job Info:
- Basic up to $2900
- Working days: 5 days/week
- Working hours: Fair rotational shifts
- Location: Sentosa, Monorail pass will be provided

Job Details:

• Provide courteous and efficient service and if possible to comply with each and guests’ request.
• Ensure that all telephone calls are handled promptly within three rings.
• Be familiar with all room types and rates in the hotel and their availability status; up-sell whenever possible.
• Take ownership of problems, handle guest complaints promptly according to established procedures and then report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.
• Ensure guest room security, emergency and fire procedures; encourage the use of Safe Deposit boxes (El-Safe) and adhere to policies & procedures for their use.
• Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested. Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

For a quick response, applicants who express interest in this job advertisement, kindly WhatsApp your personal particulars to +65 8502 8188 in the following format,

Position applied:
Full name:
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*We regret to inform that only shortlisted candidates would be notified*
We wish you all the best in your career search.

EA License No: 20C0280
EA Personnel No: R23117560
EA Personal Name: Chan He Guang