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Markono Group Pte Ltd is a leading full-service publishing manufacturing and supply chain solutions provider for the world's largest publishers who entrust their content with us, their key Asian partner. We print over 6.7 million copies of books and journals annually.
Technology underpins all that we do. Markono operates from a 275,000 square feet facility in Singapore housing state-of-the-art and highly automated printing and warehousing facilities. Our unique competitive advantage lies in our ability to provide end-to-end services, from manufacturing to inventory management, using data powered by proprietary software.
What made our business transformation over five decades possible is our people. We are ordinary people, infinitely passionate about what we do. The people of Markono come from diverse backgrounds. We bring every individual’s gifts and talent together. Collectively, we learn, we grow and create extraordinary outcomes. If you are passionate about what you do, respectful, delivers on your word, nimble and a team player, we welcome you to join us.
Position Title: Business Process Manager
Job Responsibilities:
- Design business processes, monitor performance and conduct performance analysis as well as identify process gaps versus best practices
- Manage various process improvement projects to support the company business strategy
- Manage cross-functional and cross-organisational project teams to define, build and roll-out innovative technologies and business process solutions that increase efficiencies, improve customer satisfaction and revenue
- Identify improvement opportunities through process reviews, automation solutions, process mining, digitalization and sharing and implementing best practices company-wide
- Engage in process re-engineering, to reduce turnaround time for end-to-end processes and improve new customer onboarding experience
- Update process and operation manual
- Present project management and process improvement reports
- Work closely with the senior leadership to identify opportunities and solutions as well as collaborate with other key internal and external stakeholders to implement cross-functional improvement initiatives
- Ensure strong communication and effective collaboration between various departments on project implementation to achieve positive rollouts
- Carry out additional tasks as assigned by management
Job Requirement:
- Bachelor's Degree in Business Management and Project Management or subject matter expertise in supply chain management with 5 to 10 years of experience
- At least 2 years of project management experience
- At least 3 years of experience in implementation of supply chain systems and process
- Ability to influence and collaborate across all levels of the organisation
- Ability to identify cost-savings and improvement strategies
- Excellent communication and interpersonal skills
- Excellent organizational and leadership skills
- Flexible and adaptable to change
Markono is committed to fostering and cultivating a diverse and inclusive workplace. We believe that a diverse workforce is needed to drive innovation, grow, and succeed in today’s corporate climate. We recruit and select employees on the basis of merit (such as skills, experience or ability to perform the job), regardless of nationality, age, gender, marital status, pregnancy status, caregiving responsibilities, race, religion, language, disability and mental health conditions. Join us and thrive!
