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Outlet Manager

Salary undisclosed

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As the key driver of the outlet, he/she will be responsible for leading a team of full-time and part-time service crew and baristas to meet and/or exceed sales revenue, and to deliver a high level of product and service excellence in accordance with the company’s strategic plans.

Job Responsibilities:

  • Manage day-to-day operations at the assigned outlet

  • Oversee staffing at the outlet including hiring and rostering

  • Ensure the consistency and quality of food and beverage products and compliance with SFA regulations at all times

  • Conduct regular product and service training and ensure that a high level of service standards at all times

  • Manage operating expenses and be accountable for P&L

  • Stock management - ordering and storage of products, liaising with internal and external stakeholders

  • Respond and manage all customer feedback and enquiries - both online and offline

  • Facilitate bookings, events and promotions in alignment with sales and marketing plan

  • Any other ad-hoc duties assigned by Management and/or immediate superior

Job Requirements:

  • At least 3 years of relevant working experience

  • Candidates who possess a Food Hygiene certificate will have an added advantage

  • Team player with a good learning attitude and keen interest to develop professionally in specialty coffee industry

  • Able to work under pressure in a fast-paced environment

  • Strong leadership, self-motivated and good people skills

Salary Range: S$3,000 - S$3,500 monthly

Summary of role requirements:
  • Flexible hours available
  • 2-3 years of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $3,000 - $3,500 per month