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Contract Customer Service Officer / Jurong (Pioneer ) / 5 days / $2000

  • Full Time, onsite
  • ORIENTAL AVIATION INTERNATIONAL PTE. LTD.
  • Jurong West, Singapore
$ 2,000 - $ 2,000 / Per Mon

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Contract Customer Service Officer / Jurong (Pioneer ) / 5 days / $2000

5 days

Location: Jurong (Pioneer )

Working hours :

8.30am to 6.00pm

Job Responsibilities:

Customer Service Support


Ensure customer’s orders are processed in a timely and accurately manner

Ensure reports are submitted on a timely to established customer’s schedules

Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements

Liaise and update customer closely to resolve customer orders or shipments related issues

Others


Inventory Management for Customer’s WMS system

Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).

Maintain and ensure safe keeping and traceability of relevant customer’s document / records

Achieve & maintain consistent KPI, make suggestions to improve when necessary

Additional functions as mandated by Management

QUALIFICATION AND EXPERIENCE



Preferably Diploma in Logistics or Business Admin

Candidate with relevant experience may apply

Customer Service Orientated and team player

Product and System knowledge & MS Office Skills

Singaporean only

Interested please contact Jason at wa.me/6581252211

EA License No: 07C5771

EA Personnel No: R2095710

EA Personnel Name: Goh Choon Seng ( Jason )

“This hiring is supported by NTUC’s e2i”