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Customer Service (Follow up for Late Membership Payments) $12/hr Sin Ming 3 Months Contract #SJN

$ 2,100 - $ 2,100 / Per Mon

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Client is seeking an ongoing temporary staff to do membership arrears management (chase outstanding payment) setting of recurring payment arrangements (GIRO) for Union membership.

In summary the temp staff is expected to perform the key roles:

General Job Scope:

Perform phone call to members with outstanding membership payment. To utilize existing benefits as a pitch to retain members.
Convince members to pay up outstanding payment and set up recurring payment arrangements.
Advise on general membership benefit/payment enquiries
Prepare and update daily progress report on number of members engaged and recurring payment set up.
Assist to disburse token for members that head down physically to set up recurring payment arrangement and obtain acknowledgement.


Contract Details:

Contract Period: 3-6 months Ongoing Basis (with the option to extend)
Basic Hourly rate: $12 per hour
Commission for member retention (Pay arrears and set up recurring payment): $9 per recurring payment set up)


To apply, please email your resume in MS Word format to [email protected] indicating in your CV the following information:

Expected Salary:

Notice Required:

Reason for Leaving:

Only shortlisted candidates will be notified.



Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599