Customer Service Call Center
$ 3,800 - $ 3,800 / Per Mon
Apply on
Availability Status
This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.
Original
Simplified
Location: Changi Business Park (Nearby MRT Expo) / Toh Guan Road (Nearby MRT Jurong East)
Rotational Shift AM and PM
Salary: $3,000 - $3,800
Shift Allowance Provided
12-Month Contract
About the Job:
The Customer Service Representative in the banking sector is responsible for delivering outstanding support to customers by addressing inquiries, resolving account-related issues, and ensuring a seamless banking experience through effective communication and problem-solving skills.
Job Description:
Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers’ needs and provide appropriate solutions and attention.
Identify cross-sell opportunities during customer interaction.
Consistently deliver quality service to our customers to achieve total customer satisfaction.
Solicit customers feedback and identify problem trends for improvement actions.
Job Requirements:
A minimum of Higher NITEC or/and Diploma, Degree is preferred.
Fresh graduates are welcome to apply.
Experience in Call Centre (CCTR/Banking) is an advantage.
Great interpersonal & positive attitude
Proficient in MS Office
Willingness to work rotational AM and PM shifts.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel Name: Ling Kai Jin
EA Personnel No: R21103145
EA License No: 01C4394
Rotational Shift AM and PM
Salary: $3,000 - $3,800
Shift Allowance Provided
12-Month Contract
About the Job:
The Customer Service Representative in the banking sector is responsible for delivering outstanding support to customers by addressing inquiries, resolving account-related issues, and ensuring a seamless banking experience through effective communication and problem-solving skills.
Job Description:
Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
Ability to understand customers’ needs and provide appropriate solutions and attention.
Identify cross-sell opportunities during customer interaction.
Consistently deliver quality service to our customers to achieve total customer satisfaction.
Solicit customers feedback and identify problem trends for improvement actions.
Job Requirements:
A minimum of Higher NITEC or/and Diploma, Degree is preferred.
Fresh graduates are welcome to apply.
Experience in Call Centre (CCTR/Banking) is an advantage.
Great interpersonal & positive attitude
Proficient in MS Office
Willingness to work rotational AM and PM shifts.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.
EA Personnel Name: Ling Kai Jin
EA Personnel No: R21103145
EA License No: 01C4394
Similar Jobs
