Customer Service Officer, Air Import (5.5 days/Up to $3200 Basic/East)
Salary undisclosed
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Responsibilities
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
- Act as single point of contact for Airfreight Import
- Manage internal and external customers for the movement of import shipments
- Follow up on urgent shipments pro-actively
- Liaise effectively with different level of stakeholders like Warehouse / Operations / Billing / Sales
- Ensure that customers’ expectations are being met and mapped in SOP
- Regular Business Review with Customers
- Perform ad hoc tasks as assigned by Immediate Superior
- Perform End to End Process which include follow up for discrepancies
- Follow up with Customer on any Billing Disputes
- Minimum Diploma / Degree in Logistics / Supply Chain Management industry or related discipline
- Experience in Logistics & Supply Chain / Freight Forwarding
- Positive attitude and must be a good team player in a fast paced environment.
- Able to work with different levels of stakeholders
- Able to work on Saturday
- Proficient in Microsoft office applications.
Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!
R22103985 | EA License 16C7883
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