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Food & Beverage Guest Services Officer

  • Full Time, onsite
  • Fairmont Singapore and Swissôtel The Stamford
  • Downtown Core, Singapore
$ 2,000 - $ 2,000 / Per Mon

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Food & Beverage Guest Services Officer

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

Check the table setting, cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
Greet and farewell guests in a friendly, courteous manner
Offer menu options, offer menu advice and take orders
Serve food in efficient manner
Operate and use POS
Look for ways to upsell and add value
Act professionally when dealing with guest complaints or problems, and keep manager or immediate superior informed on all matters
Accuracy in order taking, timeliness in pickup and delivery of menu items
Cleanliness and work safety in food preparation and service areas
Perform or assist in the Hosting and Bartender duties whenever is required
Perform opening shift and closing shift duties as assigned

Qualifications:

No F&B service experience is required
Minimum GCE ‘O’ level education
Read, write, speak English fluently