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Call Centre Officer

Salary undisclosed

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This job is expected to be in high demand and may close soon. We’ll remove this job ad once it's closed.


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Responsibilities

  1. Handling calls from customers on the fault reported on system
  2. Liaise with the respective maintenance team to resolve the fault reported
  3. Ensure fault reported are recorded, followed up and resolved within service benchmark
  4. Maintain the Call centre equipment and inventory

Job Requirement

  1. NITEC or Diploma in IT or Engineering Field
  2. N’ or ‘O’ level with IT knowledge or customer service experience
  3. Good communication skills
  4. Self-motivated, positive attitude, able to work independently and take initiative
  5. Able to work overtime, weekend & public holiday

Other Information

  1. Training will be provided

Summary of role requirements:
  • Flexible hours available
  • No experience required for this role
  • Work visa can be provided for this role
  • Expected start date for role: 15 October 2024
  • Expected salary: $2,000 - $3,000 per month