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Executive / Senior Executive, Front of House Operation

Salary undisclosed

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What are we looking for?

We are looking for a Front-of-House Operations Executive with excellent communications and coordination skills to join our team. Your role will involve overseeing and managing all aspects of our front-of-house operations, ensuring a seamless and positive experience for our clients and guests. You’ll need to be organized, meticulous, self-motivated, and resourceful. Excellent communication skills and the ability to work well within a team are essential for success in this role.

Key responsibilities include and not limited to:

  • Leading and managing the team of receptionists and operators;
  • Providing excellent customer service to all visitors and personnel;
  • Handling inquiries from our clients, visitors, vendors and resolving issues effectively;
  • Building and maintaining positive relationships with vendors, internal and external stakeholders to enhance the firm’s reputation and businesses opportunities;
  • Coordinating and execution of multiple events as required across the different practice groups simultaneously with an understanding to prevailing health and safety regulation.

Requirement

  • Bachelor's degree in Business Administration, Hospitality Management, or a related field. Diploma holders with relevant work experience are welcome to apply.
  • Minimum of 5 years of proven experience in a similar role within the hospitality industry.
  • Demonstrated success in managing front-of-house operations in a fast-paced environment.
  • Up-to-date knowledge of trends and best practices in the hospitality industry.
  • Good proficiency in Microsoft Office applications.

Depending on experience and suitability, candidates will either be considered for the Executive or Senior Executive role.

Note: Please apply with your updated CV and a cover letter highlighting your relevant experience and skills. We regret that only shortlisted candidates will be notified.