Contact Centre, Live Chat Officer | East ~
$ 2,000 - $ 2,600 / Per Mon
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Leading Utilities Group company
Duration: 12 months extendable/convertible
Working Location: Kallang Sector
Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)
Job Duties
- Process letters and emails correspondences to customers upon request
- Attend to incoming General Hotline calls
- Manage customer enquires via livechats Handle customer enquiries on payment arrangement and reconnection
Requirements
- At least 1 year of relevant work experience in customer service
- Excellent verbal, written and interpersonal skills
- Ability to multitask, organize and prioritize work
- Ability to work independently while being a cohesive team member
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1981246 (Bertram Lee Kian Hui )
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