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Contact Centre, Live Chat Officer | East ~

$ 2,000 - $ 2,600 / Per Mon

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Leading Utilities Group company

Duration: 12 months extendable/convertible

Working Location: Kallang Sector

Working hours: 08.00am – 5.00pm, 08.30am – 5.30pm or 09.00am – 6.00pm (Monday to Friday, 8 hours work per day) and Alternate Saturday 08.00am – 1.00pm (4 hours work)

Job Duties

  • Process letters and emails correspondences to customers upon request
  • Attend to incoming General Hotline calls
  • Manage customer enquires via livechats
  • Handle customer enquiries on payment arrangement and reconnection

Requirements

  • At least 1 year of relevant work experience in customer service
  • Excellent verbal, written and interpersonal skills
  • Ability to multitask, organize and prioritize work
  • Ability to work independently while being a cohesive team member


PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1981246 (Bertram Lee Kian Hui )