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Admin cum Customer Service

Salary undisclosed

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Roles & Responsibilities

  • Prepare necessary paperwork including but not limited to quotations, purchase orders, delivery orders, invoices etc.,
  • Handle phone calls of customers’ enquiries
  • Liaise with technical team to ensure all servicing, maintenance & repairs of instruments are met with the required standard
  • Follow-up with customers to ensure their issues are resolved satisfactorily.
  • Customer service orientated, order fulfilment to customer, include pre-sales, post sales follow-up promptly.
  • Perform administrative and other ad-hoc tasks assigned.
  • Ability to multitask and prioritize all administrative paperwork
  • High level of verbal and written communication.
  • Good administrative and computer literacy skills.
  • Passionate, self-motivated with service-oriented attitude.

Requirements

  • Fresh Diploma holders or ITE graduates are welcome to apply
  • Proactive, independently with good communication skills.
  • Self-motivated, result and customer-oriented.

Summary of role requirements:
  • Looking for candidates available to work:
    • Monday: Morning, Afternoon, Evening
    • Tuesday: Morning, Afternoon, Evening
    • Wednesday: Morning, Afternoon, Evening
    • Thursday: Morning, Afternoon, Evening
    • Friday: Morning, Afternoon, Evening
  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected salary: $2,000 - $2,400 per month