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Job responsibilities:
- Prepare a variety of coffee-based beverages and teas
- Maintain drinkware and beverage equipment needed for beverage preparation
- Operate Point of Sales (POS) Systems when managing order
- Address customers' queries on different types of beverages
- Recommend coffee-based beverages and teas to customers
- Build good rapport with customers to improve customers' experience
- Follow customer service standards
- Address customers' feedback
- Execute initiatives under customer loyalty strategies
- Follow the organisation's personal, food and beverage hygiene standards
- Follow the organisation's food waste management Standard Operating Procedures (SOPs)
- Follow the organisation's Workplace Safety and Health (WSH) policies and procedures
- Execute daily operational tasks according to staff roster
- Execute opening, operating and closing of shifts
- Stock inventory management
- Carry out crisis response and recovery activities in accordance with business continuity policies
- Identify areas for personal development to improve work performance
- Share current work processes and procedures with supervisors during process improvement review
- Suggest areas for continuous improvement within work area
- Execute continuous improvement activities within work area
- Operate emerging technology and tools to improve work productivity
- Contribute ideas in new recipes
Requirements:
- At least 1 years of experience in specialty coffee and the coffee industry
- Infectious love of coffee and has high enthusiasm to share knowledge and skills
- Be a model barista, with excellent communication skills and customer service
- Excellent knowledge of FOH systems, ordering and inventory
- Understand health and safety, and basic food hygiene practices
- Focused perspective on what a high-functioning coffee bar looks like and how to execute
- Detail oriented, punctual and well disciplined
- Able to work evenings, weekends, and holidays
Summary of role requirements:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning, Afternoon, Evening
- Sunday: Morning, Afternoon, Evening
- 1 year of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,400 - $2,700 per month
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